SSS-Again

So I was working yesterday and it was very busy up here we get bus loads of Canadians come into the mall and mess everything up.

Well as a lot of people know different banks have different exchanges for Canadian money, and the bank we use just so happens to be 1.25. BOA(Bank of America) I hear does have a little higher rate then a lot of other banks but I just work at the mall I don't get to decide what to charge people.

Anyways we had this Canadian women in and didn't have enough American money and wanted to pay in Canadian, we said ok and said it was going to be like 17 or something like that. She got really really mad and started saying that the exchange is only 1.10. first of all it hasn't been 1.10 in a long time and its not like I'm going to be like well okie then you can give us 14 instead.... Well we told her its the bank and we have no control over it but she wouldn't stop she then asked if we could lower the price of the shoes so she could pay for them in American. When I said sorry I cant do that she got even madder and said that we had bad customer service...... WHAT!!!!!!! because you don't have the money its my fault!!!!! They are already getting things cheaper down here and now they want things for free too... really....

I know a lot of you will say that they do have to pay the tax when they go back through.... BUT THEY DON'T!!!! because they ask us to keep the boxes and they don't want the recites so that they can just put it in their suitcases and say they had it before they came down.... so they have nothing to bitch about.

After she pretty much yelled at me she bought the shoes and walked out. ..... I cant believe people who think they can yell and get their way..... believe me I will not loose my job over not lowering a price for you.